Communications providers are struggling to remain profitable in the midst of global competition, overcapacity, and sluggish adoption by reducing costs and improving operational efficiencies. At the same time, they want to deliver innovative revenue-generating products and services to maintain their competitive edge. We have years of experience helping Communications companies manage such trade-offs effectively.


We help you in following areas:

• Order Management

• Revenue Management

• Customer Management


 

If you're investing in innovative services to expand into new markets, how do you ensure that your order-management infrastructure can handle the new traffic properly? If you're migrating to another platform to support a new service, how do you avoid disruption to your existing customer base? Can you be certain that the testing will be more rigorous, but cost less, than it would in-house?

PR3 TeleCare gives you a measurable edge over your competitor by not only implementing your innovative ideas but also helping you in coming up with better solutions. Our sophisticated business-process consulting combined with a rich understanding of the communications domain, and superior technological expertise help you in developing integrated solutions in a quick time that improve your odds of winning in the marketplace.

   
 
   
  PR3 TeleCare Revenue Management offers:
  • RCA (Root Cause Analysis) and provide customized solution to remove the revenue leak.

• Design & development of web interfaces

• New feature implementation and robust testing

• Base data cleanup
   
  PR3 TeleCare Customer Management offers:
  • Self Care Solutions

• Developing Custom APIs being used by SelfCare
   
  PR3 TeleCare Order Management offers:
 
• Business process definition / re-engineering

• Design & development of interface for integration with product catalogue, provisioning, inventory, workforce and other OSSs

• Design & development of web interfaces

• Package implementation

• Customization for order decomposition, jeopardy management, roll back, order tracking, manual interactions and flexible order workflow